Last Updated: June 2026
Dharohar of Purls (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us.
1. Information We Collect
When you visit our website, we may collect certain information automatically, including:
- Device information
- Browser type and version
- IP address
- Time zone
- Cookies and usage data
- Pages viewed and actions taken on our website
Additionally, when you make a purchase or attempt to make a purchase, we collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
This information is referred to as “Order Information.”
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and shipping updates
- Detect and prevent fraud
- Improve our website and customer experience
- Comply with legal obligations
- Send promotional communications (only where permitted)
3. Shopify
Our online store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s secure data storage, databases, and applications. Shopify stores your data on secure servers protected by industry-standard security measures.
For more information, please review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy
4. Razorpay Payments
Payments on our website are processed securely through Razorpay.
When you make a purchase, certain information required to process the payment may be collected and handled by Razorpay, including:
- Name
- Email address
- Phone number
- Billing information
- Payment details
We do not store your complete debit card, credit card, banking, or UPI credentials.
All payment transactions are encrypted and processed directly through Razorpay’s secure payment infrastructure.
- For more information, please review Razorpay’s Privacy Policy: https://razorpay.com/privacy/
5. Sharing of Information
We may share your information with trusted third-party service providers necessary for operating our business, including:
- Shopify
- Razorpay
- Shipping and logistics partners
- Analytics providers
- Government or regulatory authorities when legally required
We do not sell, rent, or trade your personal information.
6. Cookies
Our website uses cookies and similar technologies to:
- Enable website functionality
- Remember user preferences
- Improve website performance
- Analyse traffic and customer behaviour
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
7. Data Retention
We retain your information only for as long as necessary to:
- Complete transactions
- Maintain business records
- Comply with tax, legal, and regulatory requirements
- Resolve disputes and enforce agreements
8. Data Security
We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal obligations)
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
10. Third-Party Services and Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
11. Children's Privacy
Our website is not intended for children under the age of 13 years. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Dharohar of Purls
Email: dharoharofpurls@gmail.com
By using our website, you agree to the terms of this Privacy Policy.
