Last Updated: June 2026
At Dharohar of Purls, each product is lovingly handcrafted, and we strive to ensure that your order reaches you safely and on time.
- Orders are processed within 7-10 business days unless otherwise stated on the product page.Â
- Customized or made-to-order items may require additional processing time. The estimated timeline will be communicated at the time of purchase.
- Once dispatched, orders are typically delivered within 5–10 business days, depending on the delivery location.Â
- Delivery timelines may vary due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.
- Shipping charges are calculated based on the order value and delivery location and will be displayed at checkout before payment.
- Free shipping on order above ₹2000.
- For oversized or bulk orders, additional shipping charges may apply. If applicable, our team will contact you before processing the order.
Order Value
Shipping Charge
₹2,000 and above
Free Shipping
₹1,000 – ₹1,999
₹80
Up to ₹999
₹100
- Once your order has been shipped, a tracking link or tracking number will be shared via email or WhatsApp (if provided).Â
- Please ensure that all shipping details provided at checkout are accurate and complete.Â
- Dharohar of Purls is not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
- If your package arrives damaged, please contact us within 48 hours of delivery with video and photographs of the product and packaging.Â
- We advise you make a video while opening the package so that we can see the damage. We won’t be able to replace or help if there is no proof.
- In case of a lost shipment, we will coordinate with the courier partner to investigate the issue and provide an appropriate resolution.
CUSTOMIZATION REQUESTS- DHAROHAR OF PURLS
Looking for something that is not currently available in our collection? We are always excited to bring new ideas to life and may be able to create a completely bespoke product tailored to your requirements.
We are also delighted to offer customization on limited products to create something truly special and uniquely yours. Whether you would like a different color, size, theme, or personalized detail, we will be happy to explore the possibilities with you.
For customisation inquiries, please contact us at dharoharofpurls@gmail.com with your requirements before placing your order. Our team will review your request and confirm feasibility, pricing, and estimated production timelines.
Please note that customized and personalized items are handcrafted specifically for you. As a result, such orders are non-cancellable, non-returnable, non-exchangeable, and non-refundable once confirmed.
For any shipping-related questions, please contact us at:
Email: dharoharofpurls@gmail.com
Instagram: @dharoharofpurls
WhatsApp: +91 - 9558080675Please Note: Since all products are handmade and often made to order, slight variations in processing and delivery timelines may occur. We appreciate your patience and support for handmade craftsmanship. ✨🧶
- Orders are processed within 7-10 business days unless otherwise stated on the product page.Â
- Customized or made-to-order items may require additional processing time. The estimated timeline will be communicated at the time of purchase.
- Once dispatched, orders are typically delivered within 5–10 business days, depending on the delivery location.Â
- Delivery timelines may vary due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.
- Shipping charges are calculated based on the order value and delivery location and will be displayed at checkout before payment.
- Free shipping on order above ₹2000.
- For oversized or bulk orders, additional shipping charges may apply. If applicable, our team will contact you before processing the order.
Order Value
Shipping Charge
₹2,000 and above
Free Shipping
₹1,000 – ₹1,999
₹80
Up to ₹999
₹100
- Once your order has been shipped, a tracking link or tracking number will be shared via email or WhatsApp (if provided).Â
- Please ensure that all shipping details provided at checkout are accurate and complete.Â
- Dharohar of Purls is not responsible for delays or non-delivery resulting from incorrect or incomplete address information.
- If your package arrives damaged, please contact us within 48 hours of delivery with video and photographs of the product and packaging.Â
- We advise you make a video while opening the package so that we can see the damage. We won’t be able to replace or help if there is no proof.
- In case of a lost shipment, we will coordinate with the courier partner to investigate the issue and provide an appropriate resolution.
For any shipping-related questions, please contact us at:
Email: dharoharofpurls@gmail.com
Instagram: @dharoharofpurls
WhatsApp: +91 - 9558080675Please Note: Since all products are handmade and often made to order, slight variations in processing and delivery timelines may occur. We appreciate your patience and support for handmade craftsmanship. ✨🧶
CUSTOMIZATION REQUESTS- DHAROHAR OF PURLS
Looking for something that is not currently available in our collection? We are always excited to bring new ideas to life and may be able to create a completely bespoke product tailored to your requirements.
We are also delighted to offer customization on limited products to create something truly special and uniquely yours. Whether you would like a different color, size, theme, or personalized detail, we will be happy to explore the possibilities with you.
For customisation inquiries, please contact us at dharoharofpurls@gmail.com with your requirements before placing your order. Our team will review your request and confirm feasibility, pricing, and estimated production timelines.
Please note that customized and personalized items are handcrafted specifically for you. As a result, such orders are non-cancellable, non-returnable, non-exchangeable, and non-refundable once confirmed.
